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Returns

Perfume Shop Returns & Refunds Policy

Thank you for shopping at Amara Parfums. If you are not entirely satisfied with your purchase, we're here to help. Our returns and refunds policy outlines the processes and conditions under which a return or refund might be accepted.

1. Return Window

To be eligible for a return, you must initiate your return within 7 days of receiving the items. Items returned beyond this period will not be eligible for a refund or exchange.

2. Condition of Return

Your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging to be eligible for a return. Opened or used products cannot be returned unless they are defective.

3. Proof of Purchase

Please ensure you have proof of purchase when requesting a return or refund. Receipts or any proof of transaction is necessary to facilitate the return process.

4. Refunds and Exchanges

Once we receive your item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will initiate a refund to your original method of payment. Alternatively, you may choose to exchange the product for another one, be it similar or of a different value.

5. Damaged or Defective Products

If you receive a defective or damaged product, please contact us immediately at info@amaraparfums.com or call +61491303181. You may return the product within 7 days of receipt for a full refund or an exchange.

6. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a defective product or our fulfilment error. Shipping costs are non-refundable.

7. Non-Returnable Items

Certain items are non-returnable, including products marked as such at the time of purchase or items bought on sale. Please check if your item falls into this category before initiating a return.

8. Customer Support

For any questions regarding your return, or to initiate a return, please contact our customer support team at [Customer Service Email/Phone Number]. We are available from [Operating Hours] and committed to ensuring your satisfaction.

Contact Us

If you have any questions about our returns and refunds policy, please contact us at:

  • Email: info@amaraparfums.com
  • Phone: +61491303181
  • Operating Hours: 9:00 - 22:00

At Amara Parfums, we strive to ensure satisfaction with every purchase. This policy is designed to support a transparent and efficient return process for our customers. Thank you for choosing us for your fragrance needs.

If you can't find what you are looking for please contact us

supportOur Offer

We create blends inspired by brand fragrances, upholding the same high quality standards, in order to bring our customers an affordable alternative to their favorite designer perfumes. We are in no way affiliated with the mentioned brands.

By eliminating unnecessary packaging, advertising and prestige pricing that designer brands do, we managed to focus all our efforts on the quality of the fragrance and on delivering the exact same luxury scent, for a fraction of the price. For more information about our pricing check the transparent pricing section.

They are designed to be very long lasting, just like designer fragrances, in some cases even longer, depending on the composition.

This depends only on your usage habits. On average a 50ml bottle, used one time a day, lasts about 2 to 3 months.

supportReturns

Returns are always free. You can return any items that you don’t like within 30 days of delivery and we will refund you the full price. Nevertheless, we don't refund the shipping costs (if you order less than 3 products, otherwise it's free).

Keep in mind, you are always welcome to test out all of our fragrances, risk-free. This means you can open our full-size bottle, give it a test, and if you don’t like it, simply ship it back to us.

As we phase out our 2ml samples, you may find some orders come with a sample and some don’t. Regardless of whether you receive a sample or not, you are welcome to test the full-size bottle and return it if you don’t love the scent.

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